This Privacy Notice applies to the processing of personal information by Kabilah, Inc. (“Kabilah,” “Company,” “we,” “us,” or “our”) including on our website available at
www.kabilah.com, our mobile application available at the Apple App Store, and our other online or offline offerings which link to, or are otherwise subject to, this Privacy Notice (collectively, the “Services”).
We may change this Privacy Notice from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Notice regularly to stay informed about our information practices and the choices available to you.
Special Note to Users Interacting with a Kabilah-Contracted Care Provider: Our Services are available only to care providers with a contractual relationship with Kabilah. If you engage directly with a Kabilah-contracted care provider, this Privacy Notice does not apply to the protected health information collected, created, used, or shared pursuant to the Health Insurance Portability and Accountability Act, as amended (“HIPAA”). Any questions, rights requests, and/or concerns about your protected health information should be directed to your care provider.
Click on any of the links below to visit the specific area of this Privacy Notice or continue scrolling down to read this Privacy Notice in its entirety.
1. Personal Information We Collect.
We collect personal information you provide to us, personal information we collect automatically when you use the Services, and personal information from third-party sources, as described below.
A. Personal Information You Provide to Us Directly.
We may collect personal information that you provide to us.
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Account Information. We collect personal information in connection with the creation or administration of your account. This personal information may include, but is not limited to, your name, email address, phone number, and other information you store with your account.
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Your Communications with Us. We, and our service providers, may collect the information you communicate to us, such as through email or our web chat tool.
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Surveys. We may contact you to participate in surveys. If you decide to participate, we may collect personal information from you in connection with the survey.
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Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend or host conferences, trade shows, and other events.
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Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.
B. Personal Information Collected Automatically.
We may collect personal information automatically when you use the Services.
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Device Information. We may collect personal information about your device(s), such as each device’s Internet protocol (IP) address, user settings, cookie identifiers, other unique identifiers, browser or device information, Internet service provider, and location information (including, as applicable, approximate location derived from IP address and precise geo-location information).
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Usage Information. We may collect personal information about your use of the Services, such as the pages that you visit, items that you search for, the types of content you interact with, information about the links you click, the frequency and duration of your activities, and other information about how you use the Services.
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Cookie Notice (and Other Technologies). We, as well as third parties, may use cookies, pixel tags, and other technologies (“Technologies”) to automatically collect personal information through your use of the Services.
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Cookies. Cookies are small text files stored in device browsers.
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Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in the Services that collects personal information about use of or engagement with the Services. The use of a pixel tag allows us to record, for example, that a user has visited, a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.
See Your Privacy Choices and Rights below to understand your choices regarding these Technologies.
C. Personal Information Collected from Third Parties.
We may collect personal information about you from third parties. For example, if you access the Services using a Third-Party Service (defined below), we may collect personal information about you from that Third-Party Service that you have made available via your privacy settings.
2. How We Use Personal Information.
We use personal information for a variety of business purposes, including to provide the Services, for administrative purposes, and to provide you with marketing materials, as described below.
A. Provide the Services.
We use personal information to fulfill our contract with you and provide the Services, such as:
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Managing your information
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Providing access to certain areas, functionalities, and features of the Services
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Delivering accurate and personalized recommendations through the use of artificial intelligence and machine learning capabilities
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Answering requests for support
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Communicating with you
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Sharing personal information with third parties as needed to provide the Services
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Processing your financial information and other payment methods for products and Services purchased
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Allowing you to register for events
Our Services are enabled by artificial intelligence using large language models and machine learning tools fundamental to our ability to provide real-time engagement, inform treatment approaches, and track progress. These machine-learning tools process natural language communications to support user experience and outcomes.
B. Administrative Purposes.
We use personal information for various administrative purposes, such as:
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Pursuing our legitimate interests such as direct marketing, research, and development (including marketing research), network and information security, and fraud prevention
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Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
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Carrying out analytics
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Measuring interest and engagement in the Services
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Improving, upgrading, or enhancing the Services
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Developing new products and services
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Creating de-identified and/or aggregated information. If we create or receive de-identified information, we will not attempt to reidentify such information, unless permitted by, or required to comply with, applicable laws
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Ensuring internal quality control and safety
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Authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Notice
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Debugging to identify and repair errors with the Services
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Auditing relating to interactions, transactions, and other compliance activities
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Enforcing our agreements and policies
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Carrying out activities that are required to comply with our legal obligations
C. Marketing.
We may use personal information to tailor and provide you with marketing and other content. We may provide you with these materials as permitted by applicable law.
California Shine the Light: If you are a California resident, you may annually submit a request to us to find out whether we have shared your personal information with third parties for the third parties’ direct marketing purposes. If you would like to submit such a request, please “Contact Us.”
If you have any questions about our marketing practices, you may contact us at any time as set forth in “Contact Us” below.
D. With Your Consent or Direction.
We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information, with your consent, or as otherwise directed by you.
3. How We Disclose Personal Information.
We disclose personal information to third parties for a variety of business purposes, including to provide the Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.
A. Disclosures to Provide the Services.
We may disclose any of the personal information we collect to the categories of third parties described below.
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Service Providers. We may disclose personal information to third-party service providers that assist us with the provision of the Services. This may include, but is not limited to, service providers that provide us with hosting, customer service, analytics, marketing services, IT support, and related services. In addition, personal information and chat communications may be disclosed to service providers that help provide our chat features.
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Google Analytics. For more information about how Google uses your personal information, please visit Google Analytics’ Privacy Notice. To learn more about how to opt-out of Google Analytics’ use of your personal information, please click here.
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LinkedIn Analytics. For more information about how LinkedIn uses your personal information, please visit LinkedIn Analytics’ Privacy Policy. To learn more about how to opt-out of LinkedIn’s use of your information, please click here.
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Mixpanel. We use Mixpanel to analyze how you interact with our Services (e.g., pages visited on our Services) so we can improve your experience with our Services. For more information about Mixpanel’s use of your personal information, please visit Mixpanel’s Privacy Policy.
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Other Users You Share or Interact With. The Services may allow for Kabilah users to share personal information or interact with other users of the Services.
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Third-Party Services You Share or Interact With. The Services may link to or allow you to interface, interact, share information with, direct us to share information with, access and/or use third-party websites, applications, services, products, and technology (each a “Third-Party Service”). Any personal information shared with a Third-Party Service will be subject to the Third-Party Service’s privacy policy. We are not responsible for the processing of personal information by Third-Party Services.
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Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information with business partners with whom we jointly offer products or services. Once your personal information is shared with our business partner, it will also be subject to our business partner’s privacy policy. We are not responsible for the processing of personal information by our business partners.
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Affiliates. We may share your personal information with our corporate affiliates.
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Advertising Partners. We may share your personal information with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as “interest-based advertising,” “personalized advertising,” or “targeted advertising.”
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Meta Connect. For more information about Meta’s use of your personal information, please visit Meta’s Data Policy. To learn more about how to opt-out of Meta’s use of your information, please click here while logged in to your Meta account.
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Google Ads. For more information about how Google uses your personal information, please visit Google Ads’ Privacy Policy. To learn more about how to opt-out of Google Ads’ use of your personal information, please click here.
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LinkedIn. For more information about how LinkedIn uses your personal information, please visit LinkedIn’s Privacy Policy. To learn more about how to opt-out of LinkedIn’s use of your information, please click here.
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Instagram. For more information about Instagram’s use of your personal information, please visit Instagram’s Data Policy. To learn more about how to opt-out of Instagram’s use of your information, please click here while logged in to your Instagram account.
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TikTok. For more information about TikTok’s use of your personal information, please visit TikTok’s Data Policy. To learn more about how to opt-out of TikTok’s use of your information, please click here.
B. Disclosures to Protect Us or Others.
We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.
C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, purchase or sale of assets, transition of service to another provider, or other similar corporate transaction, your personal information may be disclosed, sold, or transferred as part of such a transaction.
4. Your Privacy Choices and Rights.
A. Your Privacy Choices. The privacy choices you may have about your personal information are described below.
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Email Communications. If you receive an unwanted email from us, you can use the unsubscribe functionality found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails. We may also send you certain non-promotional communications regarding us and the Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to this Privacy Notice).
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Text Messages. If you receive an unwanted text message from us, you may opt out of receiving future text messages from us by following the instructions in the text message you have received from us or by otherwise contacting us as set forth in “Contact Us” below.
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Mobile Devices. We may send you push notifications through our mobile application. You may opt out from receiving these push notifications by changing the settings on your mobile device. With your consent, we may also collect precise location-based information via our mobile application. You may opt out of this collection by changing the settings on your mobile device. To request deletion of your account, please use the standard deletion functionality available via the Services or contact us using the information set forth in “Contact Us” below.
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Do Not Track Signals. Some web browsers incorporate other “do-not-track” (“DNT”) or similar features that signals to websites with which the browser communicates that a visitor does not want to have their online activity tracked. As of the Effective Date, not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, we along with many other digital service operators do not respond to all DNT signals. For more information about the Global Privacy Control, please visit https://globalprivacycontrol.org.
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Cookies. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, the Services may not work properly.
Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of certain tracking on some mobile applications by following the instructions for Android, iOS, and others.
The online advertising industry also provides mechanisms that may allow you to opt out of receiving targeted ads from organizations that participate in self-regulatory programs. To learn more, visit the Network Advertising Initiative and the Digital Advertising Alliance. Please note you must separately opt out in each browser and on each device.
B. Your Privacy Rights. In accordance with applicable law, you may have the right to:
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Confirm whether we are processing your personal information
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Request a copy of your personal information
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Request correction of your personal information
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Request deletion of your personal information
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Withdraw your consent to our processing of your personal information. Please note that your withdrawal will only take effect for future processing and will not affect the lawfulness of processing before the withdrawal.
If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.
5. International Transfers of Personal Information.
The Services are intended for United States users only. All personal information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live.
6. Children’s Personal Information.
The Services are not directed to children under 18 years of age (or other age as required by local law outside the United States) and we do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has uploaded personal information to the Services in violation of applicable law, you may contact us as described in “Contact Us” below.
7. Third-Party Websites/Applications.
The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.
8. Contact Us.
If you have any questions about our privacy practices or this Privacy Notice, or to exercise your rights as detailed in this Privacy Notice, please contact us by:
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Postal Mail: 1124 N. State St, Bellingham, WA, 98225
If you wish to receive a response by email, please be sure to include your name, postal address, and email address. If we do not receive an email address, we will respond by postal mail.